Privacy Policy
Effective Date: January 1, 2025
Fredericksburg Food & Wine Festival (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you interact with our website, events, email communications, and other digital platforms.
By using our website or participating in our events, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect certain types of personal information when you interact with Fredericksburg Food & Wine Festival.
Contact Information
We may collect personal contact information such as:
- Name
- Email address
- Phone number
- Mailing address
This information may be collected when you:
- Subscribe to our email newsletter
- Purchase tickets or register for events
- Submit forms on our website
- Participate in promotions or surveys
Demographic Information
In some cases, you may voluntarily provide additional information such as:
- Age range
- Location
- Event preferences
This information helps us better understand our audience and improve the festival experience.
Website and Interaction Data
When you visit our website or interact with our digital communications, we may automatically collect certain data including:
- Pages visited on our website
- Time spent on specific pages
- Click behavior
- Email open and click rates
- Device and browser type
This information helps us analyze how visitors use our website and improve user experience.
How We Use Your Information
The information we collect may be used for several purposes, including:
- Communicating festival updates, ticket announcements, and event information
- Sending newsletters or promotional communications
- Personalizing your experience with relevant content and event recommendations
- Improving our website, marketing efforts, and event programming
- Analyzing audience engagement and festival participation
You may unsubscribe from marketing emails at any time using the unsubscribe link included in email communications.
How We Store and Protect Your Information
Personal information is stored using secure systems provided by trusted service providers.
Our email and customer relationship management systems may include platforms such as Klaviyo or similar secure providers.
Access to personal data is restricted to authorized personnel who are trained in responsible data handling practices.
We use industry-standard security measures designed to protect personal information from unauthorized access, misuse, or disclosure.
Information Sharing
Fredericksburg Food & Wine Festival does not sell personal information.
However, we may share limited information under the following circumstances.
Service Providers
We may work with third-party providers that help operate festival services, including:
- Ticketing platforms
- Email marketing systems
- Payment processors
- Website analytics providers
These service providers are contractually required to safeguard your information and may only use it to provide services on our behalf.
Festival Partners
We may share aggregated, non-identifiable data with festival sponsors, partners, or vendors to help improve the overall festival experience.
This information will not identify individual users.
Legal Requirements
We may disclose personal information if required by law, regulation, or legal process.
Your Rights and Choices
You have the right to:
- Unsubscribe from marketing emails at any time
- Request access to personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal information where applicable
Requests may be submitted through our website contact form.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations.
Children’s Privacy
Fredericksburg Food & Wine Festival services are not intended for individuals under the age of 16.
We do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy from time to time.
When changes are made, the “Effective Date” at the top of this page will be updated.
Continued use of our website or services after updates indicates acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us.